Undeliverable packages, lost parcels or ignored duties will not be replaced or reimbursed - we send everything out within our garaunteed timeframe and we claim all packages as $5. We send everything out to the address exactly as the customer has entered it on our payment form, as well as email's and phone numbers for the courier to use for direct contact.
We do not reimburse or replace "wrong size" orders unless we have by some chance sent you a size other than what was selceted. Sizing is north american standard and the shirts we print on are the most universal in sizing for this region.
Ink colour and print discrepancies such as tape off or spot printing by special request in custom orders also will not be replaced or refunded. Eveything is made to order and each custom job is unique - we never send out anything we wouldnt wear ourselves. If your unhappy with the colour or have an issue with the print you are welcome to email us, we read everything but only reply to what is within fair reason.